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Help Rise revolutionize programmatic advertising by joining the programmatic AI revolution

Technical Support Engineer

Tel Aviv, Israel · Full-time

About The Position

We are looking for a Technical Project Manager to join our team.The ideal candidate will manage technical and operational issues raised by customers and internal business teams. This will include research and resolving issues with the help of the R&D,product, data and business teams.  We are looking for a highly technical team member that will be able to own the support activity from end to end.

Responsibilities

  • Understand customer’s business, identify customer’s pain points and provide a tailored solution based on the product portfolio to address customer’s needs
  • Research technical issues and identify potential solutions while providing prompt and accurate feedback
  • Lead and execute technical aspects of 3rd party integrations as well as frontend integrations of the company products on customers’ webpages
  • Lead business and operational/technical discussions with external and internal customers



Requirements

  • At least 2 years of experience as an Operations/Technical Support Engineer/Professional services/Technical Project Manager or a similar role - MUST!
  • Familiarity with SQL and Excel - MUST!
  • Experience with HTML and JavaScript - MUST!
  • Strong familiarity with website development tools and troubleshooting techniques
  • Basic Networking knowledge in Internet environment (TCP/IP, HTTP, DNS)
  • Strong technical skills with the ability to understand and troubleshoot system and applications flows, dive deep into complex problems and find their root cause
  • Strong attention to detail and excellent written and oral communication skills
  • Fluent English – written and spoken


Adventeges

  • Experience in the online advertising industry – a big advantage
  • Software programming or shell script development experience
  • Familiarity with the AdTech industry, leading SSPs and DSPs platforms, and following protocols: vast, vpaid, RTB



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Why to join our team?

The Rise Team develops cutting-edge technology that helps publishers overcome complex challenges. We are innovating and evolving rapidly. Our team is made up of highly intelligent and dedicated team members that work together towards one goal.

We’re looking for bright, proactive, driven, and naturally curious people to join our team. 

Are you ready to rise with us?

We’ve got you covered

Employees:

100+

Location

3

Year founded

2020

Perks & Benefits

Culture

  • Flexible work schedule
  • Team based strategic planning
  • Volunteer in local community

Professional development

  • Customized development track
  • Promote from within
  • Continuing education available during work hours

Office Perks

  • Sponsored outings
  • Happy Hours
  • 10bis

Financial

  • Keren Hishtalmut
  • Performance bonus

Vacation & Time Off

  • Generous PTO
  • Paid sick days from day 1
  • 4 Sundays off

Other Benefits

  • Parental leave
  • Team workouts

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